By accessing our website or purchasing products from Preea Cosmetics, you agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please refrain from using our services.
These terms apply to all visitors, customers, and others who access or use our services.
Preea Cosmetics is a registered cosmetics and beauty retail business operating from Mumbai, Maharashtra, India.
We make every effort to ensure that product descriptions, images, and details displayed on our website are accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
Colour representations of products may vary slightly from the actual products due to photography, lighting, and screen display differences.
Orders can be placed by contacting us via WhatsApp. By placing an order, you confirm that:
We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud, inaccurate information, or unavailability of a product.
Confirmation of your order will be communicated to you via WhatsApp. An order is only confirmed once you receive an explicit confirmation from us.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
Payment must be made in full prior to dispatch of any order. We accept payment through methods communicated to you at the time of purchase. We do not accept cash on delivery unless expressly agreed in advance.
We strive to dispatch orders within 2–5 business days of confirmed payment. Delivery timelines depend on your location and the courier partner used. Estimated delivery times communicated at the time of order are indicative and not guaranteed.
We are not responsible for delays caused by courier partners, customs clearance, natural disasters, or other circumstances beyond our control.
Risk of loss or damage passes to you upon delivery to your specified address.
Due to the nature of cosmetic and personal care products, we do not accept returns or exchanges on opened or used items unless the product is found to be defective, damaged, or incorrectly delivered.
If you receive a damaged or incorrect item, please notify us via WhatsApp within 48 hours of receiving the order, along with photographic evidence. We will review the claim and, if valid, arrange for a replacement or refund at our discretion.
Refunds, where approved, will be processed within 7–10 business days through the original payment method.
All content on this website — including text, images, logos, graphics, and design — is the property of Preea Cosmetics and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission from us.
To the fullest extent permitted by law, Preea Cosmetics shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services.
Our total liability to you for any claim shall not exceed the amount paid by you for the specific product or service giving rise to that claim.
All products sold by Preea Cosmetics are intended for external use only unless otherwise stated. We strongly recommend performing a patch test before using any new cosmetic product, particularly if you have sensitive skin or known allergies.
Preea Cosmetics is not liable for any adverse reactions resulting from improper use of products or failure to read product instructions and ingredient lists.
If you experience any adverse reaction to a product, discontinue use immediately and consult a qualified healthcare professional.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our services after such changes constitutes your acceptance of the revised terms.
For any queries regarding these Terms and Conditions, please reach out to us: