Legal

Privacy Policy

Effective Date: 1 January 2025  ·  Last Updated: 1 June 2026

1. Introduction

Preea Cosmetics ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our products and services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via WhatsApp or any other communication channel
  • Place an order or make an enquiry about our products
  • Subscribe to any promotional communications
  • Interact with our website

The personal information we collect may include your name, phone number, delivery address, email address, and purchase preferences.

We do not collect sensitive personal data such as financial card details through our website. Payments, if any, are processed through trusted third-party platforms.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfil your orders
  • To communicate with you regarding your enquiries, orders, or delivery updates
  • To send promotional offers or product updates (only with your consent)
  • To improve our products, services, and website experience
  • To comply with legal obligations under applicable Indian law

4. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Delivery partners: Your name and address may be shared with our logistics or courier partners solely for the purpose of delivering your order.
  • Legal compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Order and transaction records may be retained for up to 7 years in accordance with Indian accounting and tax regulations.

6. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We will never ask for your bank account details, OTPs, or passwords through WhatsApp or any other channel. Please be cautious of fraudulent communications claiming to be from Preea Cosmetics.

7. Cookies and Tracking

Our website may use cookies or similar tracking technologies to enhance your browsing experience. You may choose to disable cookies through your browser settings; however, certain features of our site may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp). We are not responsible for the privacy practices or the content of those sites and encourage you to review their privacy policies separately.

9. Your Rights

Under applicable Indian data protection law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us via WhatsApp at +91 93249 96136.

10. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Business Name: Preea Cosmetics
  • WhatsApp: +91 93249 96136
  • Address: Shop No 25, Fatima Manzil, Sabu Siddiquie Road, Fort, Mumbai, Mumbai, Maharashtra, 400001
  • GST No: 27ABGFP1384F1Z6